FlowSig is operated by FlowSig OÜ, a company registered in Estonia. Contact: [email protected] or contact support on Telegram.
FlowSig plans are not a recurring subscription — there is no automatic renewal and nothing charges your card or wallet on its own. Each payment buys a fixed period of access (30 or 365 days), paid once, in advance. Access simply ends at the end of that period unless you choose to pay again — there's no cancellation step required. You can also permanently delete your account and all its data at any time from the Security page.
Payments are processed in cryptocurrency through a third-party payment provider. Once a payment is confirmed on the blockchain, it is final and irreversible by design — this is a property of how cryptocurrency works, not a policy choice we can override. Access is granted automatically and immediately on confirmation.
Because of this, we do not offer refunds for: change of mind after purchase, unused time remaining on a period you chose not to use, or dissatisfaction with the trading outcome of a channel you connected (trading results are never guaranteed — see the Terms of Service, Section 6).
In any of these cases, contact support with your order details — we'll grant the access you paid for, or issue a credit toward a future period. We look at these case by case; we can't reverse the crypto transaction itself, but we can make your account whole.
Contact [email protected] or contact support on Telegram with your account email and the order/payment details. We aim to respond within a few business days.